Privacy & Cookies

Personal information or personal data is information about an individual that allows us to identify that person. In order to provide you with a smooth shopping experience at www.worldofelevate.com, we collect the following personal information about you when you make a purchase from the site:

• Name 
• Date of Birth
• Billing and Delivery Address
• Telephone Number
• Email Address*
• Items ordered

*We also collect your email address when you opt in to join our newsletter.

Additional information may be collected by Elevate or third-party providers of advertisements during your visit to www.worldofelevate.com.  This includes:

• Name 
• Your location geographically
• Your browser
• Your device
• How you were referred to us
• What you browsed on the website
• How long you stayed on the website for

We understand that privacy is important to you, and we promise to look after your personal information. We will not sell any information about you to any other party.

We want you to have a great shopping experience at www.worldofelevate.com, so we use your personal information to make it easy for you to browse and place an order. We may use your information in the ways below:

• To process your order, we need to take payment details and know where to deliver your product.
• Our postal and courier services have access to your delivery address in order to be able to dispatch your product to your chosen address.
• Information regarding your visit to www.worldofelevate.com including what you have browsed or bought is used to improve your experience on our website in the future.
• Managing your order – you’ll need an email address and password to place an order, view any past orders and edit your personal information.
We may also contact you via the below channels:

Email:

We will email you once an order has been placed to remind you of what has been ordered. A further email is sent by www.worldofelevate.com to let you know your order has been dispatched. Depending on your chosen method of delivery, one of our partners assisting in the delivery of your product will send you an email with tracking information so you can see where in transit your item is.

We send newsletters to customers and individuals who have given us permission to contact them. These are used to inform you about new launches, sales/special offers and information we think you’ll find interesting. It is easy to stop receiving these newsletters by clicking on the ‘unsubscribe’ button found on the bottom of each communication we send.

Phone:

We will email you once an order has been placed to remind you of what has been ordered. A further email is sent by www.worldofelevate.com to let you know your order has been dispatched. Depending on your chosen method of delivery, one of our partners assisting in the delivery of your product will send you an email with tracking information so you can see where in transit your item is.

If there is an issue with your order or we need to refund/take any further payments, we may need to call you on the phone.

Social Media:

If you contact us via social media, we will respond on the same channel or move to email if we feel the conversation needs further assistance.

Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist Elevate to provide you with uninterrupted service. Elevate does not use cookies to save Personal Information for outside uses. Elevate may share collective information such as demographics and website usage statistics with our sponsors, advertisers or other third parties. When this type of information is shared, such parties do not have access to your Personal Information.

By using cookies, we can make your online experience more efficient. For example, they allow you to store your chosen items in your shopping basket, without losing them between visits, and to make the checkout process faster.

You may see Elevate adverts on other websites. For these adverts, we will be using software that may send a cookie to your browser. This software will allow us to monitor if you see our adverts, if you click on them and if you go on to buy from our website

You have the right to obtain confirmation that your data is being processed, request access to your personal data and the right to be forgotten. You can make a request by email to hello@worldofelevate.com and we will come back to you within 30 days.